Candidate Manual

What is Talview?

Talview is an AI-driven recruitment and proctoring platform designed to streamline the hiring process. With features such as automated scheduling, secure online proctoring, and behavior insights, Talview transforms how organizations conduct and analyze interviews. The platform's innovation helps recruiters improve efficiency, reduces bias, and creates an engaging, candidate-centric experience, ultimately facilitating the discovery of top talent in a seamless, efficient, and secure manner.

Received an Email/SMS from an Employer for an Assessment on Talview? Not Sure What to Expect?

If you have received an email from <no-reply@{org-name}.com> or an SMS pertaining to online assessments or a Live Interview, it signifies the initiation of the interview process for the position you have applied for with the company. It is essential to engage in this process to proceed further in the hiring procedure. Talview serves as an advanced online platform for conducting video-proctored online assessments and live interviews. Renowned employers, educational institutions, training agencies, and more rely on Talview to carry out assessments and interviews for talent acquisition, learning exams, certifications, and other related purposes.

What Are the Different Types of Assessments Talview Supports?

The different forms of the assessments you can take on Talview include:

- Asynchronous/Automated Video Assessments

- Multiple Choice Video Assessments

- Essay Video Assessments

- Code Video Assessments

- Live Interviews

Have you been scheduled for an online interview on Talview but unsure about what to expect?

Your recruiter has invited you to participate in an online interview with the Hiring Manager or a panel, using Talview's platform. These types of interviews prove to be highly beneficial in situations where travel expenses are a concern or when there are constraints such as different time zones or geographical distances that make in-person meetings impractical. To attend the interview, you will need a stable internet connection and a phone camera or webcam. The good news is that you can conveniently join the live interview using either the mobile application or the web application. Now, let's explore how to attend the Live Interview using the web application.

What Are the Pre-Assessment Steps on Talview?

Before attending your interview, there are a few important points to keep in mind:

Test your equipment: Ensure that your microphone and camera are working properly. It's crucial to have functioning audio and video for a smooth interview experience.
Check your internet connectivity and speed: Make sure you have a stable internet connection with a minimum speed of 256 Kbps for attending Automated/Asynchronous Video Interviews, Multiple-Choice Video Assessments, Essay Video Assessments, or Code Video Assessments. For Live Interviews, a minimum speed of 1 Mbps is required.
Prepare your surroundings: Find a clean and quiet space where you can sit comfortably during the interview. Creating a professional environment will help you make a positive impression.
Review the assessment invitation: Take the time to thoroughly read the assessment invitation email. Additionally, it's highly recommended to participate in any practice assessments provided beforehand. Completing the assessment in advance can help you avoid any last-minute technical issues.

Remember, during the interview, try to maintain eye contact by looking into the camera. This will help you establish a stronger connection with the interviewer.

Is There a Practice Assessment Option Available on Talview?

Absolutely! Talview offers a practice video assessment for all proctored video assessments. Upon receiving the invitation email, you can access the practice assessment page using the provided link. This page includes sample questions to familiarize yourself with the assessment process. However, please note that practice assessments are not available for Live Interviews.

System Requirements and Tips for a Smooth Talview Experience

To ensure a seamless experience while attending assessments or interviews on Talview, please follow these steps:

Internet Connection: Make sure you have an active internet connection with a minimum speed of 256 Kbps for video assessments and 1 Mbps for Live Interviews.
Device Check: Before starting the assessment, check the functionality of your equipment. If you're using a smartphone, ensure that the front camera is working properly. For laptop or desktop users, verify that the webcam, microphone, and speakers/headphones are in good working condition.
Audio Quality: If attending the assessment on a laptop or desktop, it is recommended to use a high-quality external microphone. However, the built-in microphone on your laptop can also be used. If using a mobile phone, avoid using the phone's built-in microphone.
Mobile Application: The Talview mobile application supports Automated/Asynchronous Video Interviews and Multiple-Choice Video Assessments. If you receive a "Not Supported" message or are instructed to write an essay, code test, VEPT, or Versant assessment, please use a laptop or desktop computer.
Supported Browsers: Talview is compatible with the latest versions of Google Chrome, Mozilla Firefox, and Microsoft Edge. Ensure you are using one of these browsers for the best performance.
Practice and Preparation: Take advantage of the practice assessment and watch the candidate process flow videos provided by Talview. These resources will familiarize you with the assessment format and ensure you are well-prepared.

By following these guidelines, you can optimize your Talview experience and minimize the chances of encountering technical issues during your assessment or interview.

What Can I Expect After the Assessment or Interview? How Will I Be Notified of the Next Steps?

After completing the assessment or interview, the recruiter from the employer will be responsible for communicating the status and next steps to you. The recruiter will provide you with the necessary updates and information.

Please note that Talview does not have access to your assessment or interview results. Therefore, we kindly request that you refrain from contacting the Talview team regarding the assessment or interview results.

Is Talview a Hiring or Recruitment Agency?

No, Talview is not a hiring or recruitment agency. Talview is an advanced online assessment and video interviewing platform that facilitates various types of video proctored online assessments and live interviews. It is widely utilized by leading employers, educational institutions, and training agencies for talent acquisition, learning exams, certifications, and more.

Talview provides a robust platform for conducting efficient and effective assessments and interviews, but it does not directly engage in the hiring or recruitment process as an agency.

What Should I Do If I Face a Technical Issue During an Assessment or Interview on Talview?

If you encounter any technical issues during an assessment or interview on Talview, we provide multiple channels to assist you:

Level 1: Detailed FAQs - You can find comprehensive answers to common technical queries on our platform.

Level 2: Talview's Technical Superbot (Chatbot) - Our intelligent chatbot is designed to address specific technical concerns and provide instant support.

Level 3: Ticketing Support - If you require personalized assistance, you can raise a support ticket through our ticketing system. Our dedicated support team will promptly address your concerns.

Level 4: Phone Support - For urgent technical issues, you can reach out to us directly through our phone support line.

For more information and access to our candidate technical support resources, please visit our Candidate Technical Support Page. We are committed to ensuring a seamless experience for all users on Talview.

Candidate User Manual