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Amazon-Casestudy

Amazon Customer Service's existing recruitment process was quite rigorous, requiring candidates to physically interview at the Amazon office after an initial assessment evaluated their communication capabilities. With good candidates only on market for an average of 10 days, Amazon Customer Service was seeking to reduce hiring costs, simplify hiring logistics, and lower screen to hire ratio.

With Talview, the company scaled their recruitment process by automating the overall process, lowering overall cost of hire, and increasing recruiter efficiency.  

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