.svg){kind=small}
April 12, 2023
9 AM PT, Online
Workshop Hosted by:
-1.svg){kind=small}
Training & Certification Leader
Organizations recognize the importance of adapting to constantly evolving technology by implementing a certification program. To assist in this endeavour, Talview's Tech Certification Playbook offers guidance from experienced education leader Sundar Nagarathnam, who has a long history of exceptional success at innovative tech companies in building and scaling certification programs.
Sundar will be running workshops to bring the playbook to life with hands-on training and practical application of the concepts outlined in the playbook and help you build your certification programs effectively.
As you begin designing your certification program, it is vital to establish an overall credential framework and determine the right mix of micro-credentials, specializations, and role-based certifications. We will also compare and analyze leading certification programs to understand best practices.
Key takeaways include
When considering launching a new certification program or expanding an existing one, it's important to build a strong case for its value and potential impact. This session will cover key questions to answer such as the problem being solved, who will pay or fund the program, and how the program aligns with the company's business goals. We will also discuss how to turn this into a mission statement, key objectives, and a high-level roadmap.
Key takeaways include
To nurture and sustain a successful certification program, you have to build awareness and establish a brand. In this session, we will cover marketing and communication strategies, creating a multiplier effect through community and social media, and how to create internal awareness across different functions within the company
Your relationship with your certification candidates is definitely not a transactional one. Let’s focus on managing the relationship with certification candidates throughout the lifecycle of the certification program in this session. We will cover engagement from early awareness to post-exam, providing adequate support and rewards, and creating a positive experience for the certification community.
Key takeaways include
Let’s explore the considerations and options for delivering certification exams, such as low stakes or high stakes options, proctoring options, and selecting a delivery vendor. We will also discuss the importance of ensuring security, privacy, reliability, and availability in the certification delivery process.
Key takeaways include
We will cover best practices for effectively operationalizing a technical certification program in this session. Topics will include supporting candidates through self-service, chatbots, and back-office support, maintaining and updating exams, and recertification approaches. We will also discuss the importance of educating, engaging, and requiring participation from other organizations within your company to streamline processes and ensure compliance.
Key takeaways include
Congratulations, you have successfully created your own technical certification program. But what are some best practices in developing and managing certification programs? Where do some of the newer technologies come in? What are some possibilities with blockchain and metaverse?
Sundar Nagarathnam is a proven leader and innovative pioneer in sales, product, and technical education and certification programs with organizations including Oracle, Salesforce, NetApp, and VMware. To address the ever-accelerating pace of technological change, Sundar has focused on the need to improve the methodologies for the global skilling, re-skilling, and up-skilling of employees, partners, customers, and students in academia.
With a history of demonstrated success in leadership roles in Training and Product Management, as well as Operations & Professional Services, Sundar has been instrumental in building, turning around, and transforming training and enablement programs in small, medium, and large organizations.
Download Our Mobile App
For Candidate
For Recruiter
