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[CASE STUDY]

 The Institute for Human Resource Professionals (IHRP) Adopts a Virtual Certification Process with Talview

 

About the Client

The Institute for Human Resource Professionals (IHRP) is an HR professional body set up to professionalize and strengthen the HR practice in Singapore. IHRP implements several national human capital programs, such as IHRP Certification, Skills Framework for HR, and Human Capital Diagnostics Tool (HCDT). It is the only organization in Singapore authorized to implement the national HR credentials, known as IHRP Certification.

IHRP has the goal of setting the HR standards of excellence, developing HR as a strategic enabler of business and workforce transformation, and fostering a vibrant HR services ecosystem to drive innovation and change.

 

Securely Shift IHRP Certifications Online

IHRP has been conducting certification and other national programs in-person for years. They were looking for a robust remote proctoring solution that would help them transition from in-person to an online certification program without compromising the test’s integrity, expanding the reach of the program globally. Furthermore, the pandemic necessitated providing a safe environment for all certification candidates. Talview, with its state-of-the-art, fully automated proctoring solution, was the perfect fit.

IHRP Stats

IHRP Launches Secure Online Certification with Talview

Talview provided IHRP a suite of features to safeguard the integrity of exam, while not impacting test-taker’s overall experience, including:

  • Face recognition

  • 360° environmental check

  • Disable copy & paste function

  • Fingerprinting

  • Screen freezing

  • Question paper watermarking

Once IHRP shifted their certification completely online, the association certified over 800 professionals in 4 months!

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Image: IHRP transitions to online certifications with Talview

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IHRP Logo

Name: The Institute for Human Resource Professionals (IHRP)


Industry: Certification


Location: Singapore


Website: www.ihrp.sg


Solution(s) Used: Remote Proctoring

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Client Testimonial

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"Talview has provided a remote proctoring solution that allows IHRP to administer our competency assessments amidst the COVID-19 restrictions. It not only allows candidates to take the assessments safely at their homes but also ensures that test security is not compromised. Even with the easing of the COVID-19 restrictions, we are happy to partner with Talview to continue providing the remote assessment options for our candidates."

Sheryl Chua,

Manager, Product Innovation & Insights, IHRP

Case Study Summary

Challenges

  • Increased operational costs due to in-person exams

  • Limited reach due to geographical constraints

  • Lack of reliability and robustness of online exams

  • Inability to provide a safe environment for the candidates during the pandemic

Solution

  • Highly scalable AI-Powered remote proctoring solution that integrated with IHRP’s system

  • End-to-end encryption with compliance to top data standards, such as GDPR, COPPA, and SOC II, for a secure and private testing environment

  • A non-intrusive, automated solution with over 17 checks to detect suspicious activities

  • Availability of video & audio logs for review, evaluation, and feedback post exam

Results

  • Created a holistic, safe, and secure online testing environment

  • Expanded reach to wider candidate pool and was able to scale up operations even during pandemic

  • Significantly reduced the operational costs

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